Welcome to TZ Smart. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website shop.tzsmart.in, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you place an order or create an account, we collect:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Payment Details (processed securely via payment gateways)

We DO NOT store your full debit/credit card details.

B. Non-Personal Information

Automatically collected data:

• IP Address

• Browser type

• Device information

• Pages visited

• Cookies & tracking data

This helps us analyze website performance and improve user experience.

C. Order & Support Information

• Purchase history

• Customer queries

• Feedback and reviews

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Improve product quality and website experience

• Send order updates, confirmations, and shipping notifications

• Send promotional offers (only with your consent)

• Prevent fraud, unauthorized transactions, and enhance security

3. Sharing of Information

We do NOT sell or rent your personal information to anyone.
However, we may share details with:

A. Trusted Third-Party Services

• Payment gateways

• Delivery partners (e.g., courier services)

• Website hosting providers

• Data analytics tools

These partners comply with strict data protection policies.

B. Legal Requirements

We may share your information if:

• Required by law, government authority, or court order

• Necessary to protect our rights, safety, or prevent illegal activity

4. Cookies & Tracking

We use cookies to:

• Improve website speed and performance

• Remember your preferences

• Provide personalized shopping experience

• Track website analytics

You can disable cookies in your browser settings, but some features may not work correctly.

5. Payment Security

All online payments are processed through secure and encrypted payment gateways such as Razorpay / Paytm / other partners used by TZ Smart.

We never store your complete card information.

6. Data Protection & Security

We use strong security measures to protect your data:

• SSL encryption

• Secure database storage

• Restricted employee access

• Regular security audits

However, no online platform can guarantee 100% security.

7. Your Rights

You have the right to:

• Access your personal information

• Request correction or update

• Request deletion (where legally applicable)

• Unsubscribe from promotional messages

• Request account deletion

To request any of the above, contact us at:
? tztraders0786@gmail.com
? +91 7827166642